What kind of service is Janbox?

Janbox is a Japanese Proxy Shopping Service provider. Our platform helps users worldwide order and bid products from all E-commerce websites in Japan.

We will deliver directly to your address wherever you are.


Why should you choose Janbox?

Most Japanese websites, Japanese shopping sites do not ship overseas and only accept domestic payment cards. Therefore, foreign users cannot buy directly from these websites. We will solve your difficulties with Janbox's Japanese proxy shopping service.

Multilingual Interface
Multilingual Interface

Janbox helps you buy and bid on all Japanese items only with a multilingual interface.

Easy Payment
Easy Payment

You can make payments quickly and easily with VISA, PayPal, MasterCard ...

Automated process
Automated process

Using modern technology, You can buy and track orders automatically right on Janbox, saving maximum purchasing time.


We are committed to helping you deliver quickly and economically. If your product doesn't arrive safely, you'll get a refund.

How to use Janbox's Service

Make a purchase
Search for items

You can search for your favorite item by entering its name or URL into our search bar, or you can search for multiple items by using the ‘’quick order’’ tool.

Read information carefully

Please read carefully the information: price, size, weight, reputable… of the item and seller. Click on “Buy Now’’ to place an order or add to cart if you want to continue shopping.

The first Charge

After confirming the order information, you need to make a payment including: item’s price, service fee. 

Wait a couple of days

Janbox’s purchase department will process to buy the item. You need to wait a couple of days for the shipping from the seller to Janbox warehouse in Japan. 

Place a bid
Search for items

Select Yahoo! Auctions on the menu bar, enter the item’s name or URL.

Deposit points

Deposit points into Janbox wallet to be able to place a bid.

Place a bid

Read carefully the item’s information, current price, and place your bidding price. 

Wait a couple of days

After the auction ends, if you are the winner, the system will automatically deduct a number of points corresponding to the item price and service fee. Then, the item will be shipped to our warehouse.

Specify international shipping details

After the item arrives at Janbox warehouse, you choose an international carrier and optional service (if necessary).

The second charge

Pay for domestic, international shipping fees and optional service fee.

Receive your package delivered

The item will be delivered safely to your registered address. 

Various shipping methods

Janbox is a partner of top leading carriers globally, such as EMS, Efex DHL, FedEx… Hence, you can opt for suitable methods to optimize delivery time and cost-saving.

Janbox Optional Services

Package consolidation

When you buy multiple items, we will consolidate these packages into only one package and ship them to you. This service helps you save maximum time as well as shipping fees.

Inspection service

Inspection service is the process of inspection, classification, and recording of the actual item quantity. This is evidence for you to know the actual receive quantity and as a basis for making complaints and compensation to the buyer.

Photo service

Janbox supports you to take the photo of the item when it arrives Janbox warehouse in Japan. Photo service helps you take a clearer look at how the package is packed and the item quantity before they are shipped.


Insurance is a service that Janbox undertakes to compensate for external risks causing loss or damage of insured items, occurring during international transportation (or temporary storage).

Protective packaging

Protective packaging service ensures that the items are not damaged during international shipping. We encourage customers to use this service with fragile items to help your shipment be protected and minimize unexpected risks.

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