Q&A

Can i change item's size or color after placing an order

Changing the item's size or color should be requested before Janbox make the purchases for you. You can only change when the order is on awaiting purchase.
To change the order's information, please cancel the order and re-order with the information you want to change. Or contact Janbox Customer Service Department via  for assistance

Janbox suggests customers carefully confirm the information before submitting an order to Janbox.
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