Q&A

Do i have to pay customs duties?

Customs duties may be charged depending on the description, contents, or value of goods declared (if the minimum taxable price is reached) and the import form of each package.

At Janbox, the service fee does include customs duties and the customer has to pay for it. With the DDP import type via international carriers, you will need to pre-pay customs duties and Janbox will help you to pay and carry out customs procedures so that the package will be delivered to your address.

Customs Duties
Import and export taxes depend on each country Export clearance fee: 2800 yen (Applied to packages with a total value exceeding 200,000 yen sent through Japan post (EMS, International Japan).
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