If I purchase a fake item, will Janbox compensate me?Verifying and ensuring good authenticity is not a part of our inspection at the warehouse. Therefore, if the seller sends a counterfeit item, Janbox will negotiations with the store/seller to return or request a refund for the order.
Besides it, brand items that have a problem during transportation will not be compensated if you do not use our insurance service
=> Click here to see more about insurance service in Janbox
We encourage our customers to carefully evaluate and confirm their products before ordering them.