What happens if the seller sends the wrong items to Janbox warehouse

Please note that Janbox is not a seller, we only act as a third party to help you solve international purchase and payment problems. In case the seller sends the wrong items to the Janbox warehouse, we will support customers in submitting complaints to the seller. Depending on complaints from different sellers, Janbox will try the best to ensure maximum benefit for customers when trading on the Janbox website.

Please submit a complaint request according to the following instructions:

=> Click here to view the complaint resolution process at Janbox
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