Protective Packaging Service

1. What is protective packing?

To ensure that your goods are not damaged during international shipping, using a protective packaging service will help protect your packages, minimize unexpected risks. Protective packaging includes:
  • Inside: Add cushions, air bubbles, sponges to prevent impact on the product.
  • Outside: Add cardboard barrels, wooden crates, V-braces, protective film,etc.

When items arrive at the Janbox warehouse, they will be packed carefully following customers' requests. Janbox suggests customers use the protective packaging service for fragile items.

2. Protective packaging service fee

Weight (gram) Fee
0 - 5000 500 JPY/ 5$
5001 - 15000 1000 JPY/ 10$
15001 - 30000 1500 JPY/ 15$
≥30001 Contact to get a quote

3. Terms and Policies

a. Protective packaging or special packaging services cannot be canceled once applied
Protective packaging or special packaging cannot be canceled or changed after you applied.

b. The package weight after using protective packaging might be changed
Our warehouse staff will do our best to ensure that your package is securely packed to avoid the risk of damage during international shipping. Please note that the weight of the package will increase after applying the protective packing, this is inevitable. Usually, the weight of the package will increase by about 1-2 Kg from the original weight depending on the size of the package.

c. Shipping fees may be higher for protective packaging items
In the case of packages that require protective packaging, it's possible that the shipping fees may be higher due to the larger size of the new package.

d. The special packaging service cannot be used with protective packaging at the same time
When a customer uses the special packaging service, the protective packaging service will not be performed.

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