How Do I Buy from Mercari?


Mercari is one of Japan's largest C2C marketplaces, where users can buy and sell new or secondhand items. Through Janbox, customers can easily purchase from Mercari and have items shipped to Vietnam.
Step 1: Search for a Product

  • Access the Janbox app or website.

  • Enter your product keyword in the search bar.

  • Select Mercari as the source.

  • Use filters to narrow down results to match your needs.
    Step 2: Review Product Details
    Step 3: Add the Product to Your Cart
    Once you've found the right product:

  • Tap Buy Now or Add to Cart.

  • Review your order details.

  • Confirm the quantity you want to purchase.
    Step 4: First Payment
    Complete payment for:

  • The product price.

  • The proxy buying service fee.

  • Domestic shipping fee within Japan (if applicable).
    Once payment is confirmed, Janbox will proceed to purchase the item from Mercari.
    Step 5: Janbox Purchases the Item
    Step 6: Item Arrives at the Japan Warehouse
    Step 7: Create International Shipment
    Step 8: Receive Your Item in Vietnam

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