Operation Process
* For regular packages
* For package with Optional service
| Step | Consolidated service | Protective/Special service |
|---|---|---|
| 1 |
Sellers deliver packages to Janbox's warehouse. |
|
| 2 |
After weighing the package, Janbox's system will send you an email informing you. |
|
| 3 |
Check the item information for your package and make any changes necessary. |
|
| 4 |
Make sure all the packages you want to Consolidate are displayed on “Package management”. Select the orders you want to Consolidate and register for the Consolidation Service. |
Please choose a package that you would like to apply for optional service and click “Payment”. After confirming all information, please choose an optional service or Protective packaging, or Special service. |
| 5 |
Janbox staff will consolidate your packages the following business day. After consolidation, the new package will be displayed on your “Package information”. We will send you a notification email when the new package has been registered. |
Janbox staff will consolidate your packages the following business day. After consolidation, the new package will be displayed on your “Package information”. We will send you a notification email when the new package has been registered. |
| 6 |
Make the second charge.
* Your package will not be shipped until you have paid the remaining shipping and other service fees. Please don’t forget this step of the process. |
|
| 7 |
Package is shipped to you after the payment process has been completed. |
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